> For the complete documentation index, see [llms.txt](https://help.evoshop.cam/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.evoshop.cam/orders-and-products/order/create-order.md).

# Create order

You can directly add new order information to the evoshop system.

**Step 1:** On the **Orders** menu >> select **Create Order**.

**Step 2:** Enter information in the customer information, product information, shipping information, additional information, and payment method sections.

**Step 3:** Click the **Save and Send for Delivery** button or **Save Draft** if you do not want to send the order for delivery yet.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FKLW9rEWiaIXgXBQV0WcC%2F1.png?alt=media&amp;token=41f2739e-cc49-4158-876f-1d344755285d" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2Fmhr0Ir2Sp8HtWT45E4m7%2F2.png?alt=media&amp;token=66a2ab2d-14b1-4519-a321-33b27a3096f2" alt=""><figcaption></figcaption></figure>

#### Add Customer Information to the Order <a href="#them-thong-tin-khach-hang-vao-don-hang" id="them-thong-tin-khach-hang-vao-don-hang"></a>

**1. For an existing customer**

On the order creation screen, under **Customer Information**, you can select a customer from the customer directory in 2 ways:

**Method 1**: Click the icon > Search for the customer by name or phone number > Select the customer.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2F4AnBQLAowx3zSU2Igy64%2F3.png?alt=media&amp;token=870f5b08-ea5c-4487-b59c-3693bad347be" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FTI9RvnzLBm1JyjtZznNi%2F4.png?alt=media&amp;token=f2ba4112-a2bc-4933-bc10-7a2f89cf1a83" alt=""><figcaption></figcaption></figure>

After selecting a customer from the customer directory, the system displays an icon ![](https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2F4lA91EuDGvPr45E2mZRj%2Fimage.png?alt=media\&token=1329f92a-9dcc-41f4-a90c-557b619ab158) above the **Customer Information** section.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FGfWrl11ESuGhIsjyXEc2%2F5.png?alt=media&amp;token=b6832a18-3a7c-4f88-bb9e-8a599eaa2410" alt=""><figcaption></figcaption></figure>

Click the icon ![](https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FlRP8vTi2ptDeKVyZ21ko%2Fimage.png?alt=media\&token=7bc97b78-d151-46ce-b57f-81e509aeab8a)> you can view the number of draft orders, confirmed orders, and returned orders, or select **View Recent Orders** to view the details of the recent order list.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2F08QBHg04WjpyU9XRXQJR%2F6.png?alt=media&amp;token=3206a4ed-c59e-4fa4-818d-c80a913404d7" alt="" width="275"><figcaption></figcaption></figure>

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FUwOXtQrvzLUZnxnii19b%2F7.png?alt=media&amp;token=0b0bc93b-8821-4438-9ea7-9ddf82c06e29" alt=""><figcaption></figcaption></figure>

**Method 2**: Click the **Phone** search field > Search for the customer by phone number > Select the customer.

**2. For a new customer**

In the **Customer Information** section, enter the customer's information: Phone, full name, and complete address.

You can also click the **Phone Number** search field > select **Add New Customer** at the bottom.

After the order is successfully created, the newly created customer's information will be saved in the customer management system.

#### Add Product Information to the Order <a href="#them-thong-tin-san-pham-vao-don-hang" id="them-thong-tin-san-pham-vao-don-hang"></a>

There are 2 ways to add product information to the order:

**Method 1:** Select **Enter Product Name** > Manually enter the product information.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FjDGegJEAXD9WpBRXbkZ2%2F8.png?alt=media&amp;token=b01736ff-94fe-4390-bfb9-d84753e00672" alt=""><figcaption></figcaption></figure>

**Method 2:** Select **Use Existing Product Name** > Enter the product name in the product search field.

**Note:** You can select **Deduct from Inventory When Selling** if you want the order to deduct the product quantity from inventory.

#### Add Shipping Information <a href="#them-thong-tin-van-chuyen" id="them-thong-tin-van-chuyen"></a>

Here, enter the following information: cash on delivery amount (if applicable), weight, dimensions, delivery notes, number of packages, and select the payment options, delivery requirements, and shipping method.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2Fv061j1fEl46EigLq25CT%2F9.png?alt=media&amp;token=5ed44810-9432-4008-aedc-ab4bace768e6" alt=""><figcaption></figcaption></figure>

For **Delivery Notes**, you can enter a note or select a predefined note template.

Click the icon ![](https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2Fb8sdAKbg71A1n8R5COTg%2Fimage.png?alt=media\&token=dddbda24-93ca-4f5f-baef-d615e920532d)> Select a previously created note template or select **Add Delivery Note Template** to create a new note template.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2F2XwKVrhUEdMt5pWzn342%2F10.png?alt=media&amp;token=7300b621-b1ce-4b02-8f02-43a4053d4685" alt="" width="375"><figcaption></figcaption></figure>

Enter the **Note Content** > Select the **Display Position** > Select **Use as Default Template** (if applicable) > Click the **Confirm** button to create a new delivery note template.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FipxVNF8OpwNTDd2BShl1%2FFrame%2057530.png?alt=media&amp;token=dddf3888-c2b9-42b3-9971-ee18aef34adc" alt="" width="375"><figcaption></figcaption></figure>

#### Add Additional Information <a href="#them-thong-tin-bo-sung" id="them-thong-tin-bo-sung"></a>

Here, you can enter the following information: Pickup Point, Order Source, Custom Order Code, Shipping Fee Collected on Behalf, and Order Notes.

**Note:** **Shipping Fee Collected on Behalf** refers to the shipping fee collected from shops that request delivery services on their behalf (for pickup points that collect shipments on behalf).

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2Fnzbw7A0oCWqDljn6ixsw%2F12.png?alt=media&amp;token=2be63789-1d7f-4fc3-a218-87010a756bce" alt="" width="375"><figcaption></figcaption></figure>

#### Add Payment Method Information <a href="#them-thong-tin-hinh-thuc-thanh-toan" id="them-thong-tin-hinh-thuc-thanh-toan"></a>

Select one of the three available payment methods.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FHSPfoIVDjHT5218Zetd9%2F13.png?alt=media&amp;token=34386df2-c75a-44c2-9934-b96830a4ecf3" alt="" width="375"><figcaption></figcaption></figure>

After entering all the required information, click the **Save and Send for Delivery** button > the system will display a popup confirming that the order has been successfully sent for delivery. Here, you can click **Print Order** > select **Print Template**.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FDgcFgGL4TpAbk8N2x8Tu%2F14.png?alt=media&amp;token=924388d5-54fd-455b-a517-49b7ec1dcdfb" alt=""><figcaption></figcaption></figure>


---

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