> For the complete documentation index, see [llms.txt](https://help.evoshop.cam/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.evoshop.cam/overview/forgot-password.md).

# Forgot password

If you forget your account password, you can use the **Forgot Password** feature.

**Step 1:** On the login page, click the **Forgot Password** [link.](https://evoshop.vn/forgot-password)

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FNFndIlNKbCJNDanN5gOw%2F1.png?alt=media&amp;token=75ed5756-69c8-4c0f-9199-0d17f05e2e58" alt=""><figcaption></figcaption></figure>

**Step 2:** The system will redirect you to the **Forgot Password** page. Enter the phone number used to register your evoshop account, then click the **Send OTP** button.

**Step 3:** An OTP will be sent to the phone number you entered. Enter the **OTP code** into the system to access your account.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FBxuU57zZgJQBHq7uvPhE%2F2.png?alt=media&amp;token=26f0a990-53ec-42aa-b0f3-a3d461c3de8d" alt=""><figcaption></figcaption></figure>

**Step 4:** The new password setup screen will appear. Enter your new password twice, then click **Confirm** to create the new password.

<figure><img src="https://3170165901-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3i8vOkkJiXVVAWglnuDD%2Fuploads%2FBDH8lb7iYlzo64A01uik%2F3.png?alt=media&amp;token=72482647-2ce9-4f27-8fdf-3fa963c323f9" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.evoshop.cam/overview/forgot-password.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
